
FasTrak
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Inaccurately billed live in Kennewick,wa have not travelled for over one year
They were able to immediately identify it as a scam Given me great confidence they were able explain their policy to never send a text but only by certified mail
User's recommendation: Call them did not have a bill
To add a vehicle I notice to pay for use express lanes but alrwady have an account
Have violation SB682**** reference #4413**** need to add a vehicle and get a tag for future needs thank you
User's recommendation: Not now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe scammer this time is Lenek-Gubbel-s8050@***k
I think the scam originates from employees in the fast track, toll road system, itself. They are sending letters to anybody who drives through and they get their name and address.
That’s how a person on the inside could send these messages out and fool people buy them thinking that they drove through that region or use that highway, and that they did something wrong. The criminals are in the toll road system itself.
User's recommendation: If you get any thing listing fast, track or toll roads, do not respond to it. Not by email nor text message. Delete them.
Just trying to get it taken care of I don’t want any outstanding bills are getting any late charges, but I haven’t gotten any information to what license plate the picture of the car
I dont have a picture or any information on what theyre trying to charge me for except texting me that I need to take care of this. It doesnt even say how much I cant get any information.
Tickets
Necesito hablar con un representante en español.para ver cuánto debo en tickets! Del puente San Jose a Sacramento!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Amazingly effective and efficient help.
I am in the Bay Area visiting and brought my own transponder. I registered the transponder with my rental car license plate and wanted to be sure that would work.
When I called, they checked that it was a limited time connection between the transponder and the rental car and it was all set.
I went over the San Rafael Bridge yesterday and the connection was verified. Amazingly easy.
The scammer this time is Lenek-Gubbel-s8050@***k
I think the scam originates from employees in the fast track, toll road system, itself. They are sending letters to anybody who drives through and they get their name and address.
Thats how a person on the inside could send these messages out and fool people buy them thinking that they drove through that region or use that highway, and that they did something wrong. The criminals are in the toll road system itself.
User's recommendation: When you get an email or a text message from fast track or tollroads.com ignore them. Delete them.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWatch charging problem.
Fastrack revoltt watch no charging,
Watch cable okay but charging nahin please watch replace karna chahiye
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Because I got email saying I need to pay up today
There is no more info to tell, and I dont owe nothing, cause I havent traveled California in years and I dont know why you have contacted me and not paying anything, in fact if you are scamming me I will contact someone to help with this so I need to talk with someone in person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Received text messages about using system today but never used it !
Im being text messaged about using your toll road today and I havent driven on it anytime on December 14th, which is today! Im pissed!
User's recommendation: Make sure this system is legit before purchasing it

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |For a friend
This is probably the most inept company I have ever heard about. My best friend was just fired because he got a low score on a test while he was still in his training.
He just started and you guys didn't give him a chance at all, not even when he asked if there was something better he could have done. Do better, FasTrak!
User's recommendation: Don’t work for the company itself
Verify my platea car.
The website is very complicated and I simply wanted to speak with a customer service to verify the license plates of my car and I am not going to recommend it to anyone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBill information
Incorrect number. I called but the phone hung up.
I know nothing about this. I kept trying, but it kept hanging up and I couldn't talk to anyone.
Preferred solution: The truth
Scam detection
I received a text saying they were Fastrak. Its a scam.
Dont enter your credit card information. Beware!!!
Need 2024vstatement
Never had a bad service experience - whoever hires their phone reps is doing a great job - everyone always friendly sharp and professional
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